Employee onboarding is essential to retaining top talent. An onboarding program does more than help orient new employees. It shapes how new employees relate to their organization. Implementing an employee onboarding program will shape the company culture while developing a highly qualified pool of talent.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
The Purpose of Onboarding
Start-up Cost
Anxiety
Employee Turnover
Realistic Expectations
Knowledge Check

MODULE 2
Introduction
What Is Onboarding?
The Importance of Onboarding
Making Employees Feel Welcome
First Day Checklist
Knowledge Check

MODULE 3
Onboarding Preparation
Professionalism
Clarity
Designating a Mentor
Training
Knowledge Check

MODULE 4
Onboarding Checklist
Pre-Arrival
Arrival
First Week
First Month
Knowledge Check

MODULE 5
Creating an Engaging Program
Getting Off on the Right Track
Role of Human Resources
Role of Managers
Characteristics
Knowledge Check

MODULE 6
Following Up With New Employees
Initial Check in
Following Up
Setting Schedules
Mentor’s Responsibility
Knowledge Check

MODULE 7
Setting Expectations
Defining Requirements
Identifying Opportunities for Improvement and Growth
Setting Verbal Expectations
Putting It In Writing
Knowledge Check

MODULE 8
Resiliency and Flexibility
What Is Resiliency?
Why Is It Important?
Five Steps
What is Flexibility?
Why Is It Important?
Five Steps
Knowledge Check

MODULE 9
Assigning Work
General Principles
The Dictatorial Approach
The Apple Picking Approach
The Collaborative Approach
Knowledge Check

MODULE 10
Providing Feedback
Characteristics of Good Feedback
Feedback Delivery Tools
Informal Feedback
Formal Feedback
Knowledge Check

ASSESSMENT
Post-Test