Appreciative inquiry focuses on bringing out the best in people and discovering how they use their skills to function in their work and everyday life. Through appreciative inquiry, an employer uses the art of asking questions and considering opinions to strengthen the system as a whole; creating a more positive environment and heightening employee potential.  This approach is designed to focus less on negativity and criticism, and more on utilizing personal strengths and encouraging discovery.

Course Outline

INTRODUCTION

Course Objectives

MODULE 1
Introducing Appreciative Inquiry
What is Appreciative Inquiry?
Generating a Better Future
Engaging People in Positive Thought
Change the Person, Change the Organization
Knowledge Check

MODULE 2
Changing the Way You Think
Shifting from “What’s Wrong?” to “What’s Right?”
It’s Not Eliminating Mistakes-It’s Holding up Successes
Positive Language Will Affect People’s Thinking
Limit or Remove Negative Phrasing
Knowledge Check

MODULE 3
Four D Model
Discovery
Dream
Design
Delivery
Knowledge Check

MODULE 4

Four I Model
Initiate
Inquire
Imagine
Innovate
Knowledge Check

MODULE 5
Appreciative Inquiry Interview Style
Framing Positive Questions
Solicit Positive Stories
Finding What Works
Recognize the Reoccurring Themes
Knowledge Check

MODULE 6
Anticipatory Reality
Imagining a Successful Future Will Affect the Present
Controlling Negative Anticipation
Current Decisions Will Be Influenced Positively
Base It on Data and Real Examples
Knowledge Check

MODULE 7
The Power of Positive Imagery
Shaping Performance with Positive Imagery
Being Better Prepared for Adversity
People are More Flexible and Creative
Think of the Perfect Situation
Knowledge Check

MODULE 8
Influencing Change Through Appreciative Inquiry
Using Strengths to Solve Challenges
Confidence Will Promote Positive Change
Inquiry is a Seed of Change
People Will Gravitate Towards What is Expected of Them
Knowledge Check

MODULE 9
Coaching and Managing With Appreciative Inquiry
Build Around What Works
Focus on Increases
Recognize the Best in People
Limit or Remove Negative Comments
Knowledge Check

MODULE 10
Creating a Positive Core
Strengths
Best Practices
Peak Experiences
Successes
Knowledge Check

ASSESSMENT
Post-Test