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While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss however does not mean you have to sacrifice respect. Being a likeable boss and a respected boss does mean you have to learn to be more effective. This course helps you take the first steps of what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.
Course Outline
INTRODUCTION
Course Objectives
MODULE 1
Is it Better to be Loved or Feared?
The Case for Fear
The Case for Love
The Case Against Either
The Middle Ground
Knowledge Check
MODULE 2
Leadership as Service
Top-Down Hierarchies
A Lateral Perspective
Know Your Employees
Genuine Empathy and the Power to Lead
Knowledge Check
MODULE 3
Leadership by Design
Begin With the End in Mind
Setting Goals
Determining Values
A Mission Statement
Knowledge Check
MODULE 4
Understanding Motivation
Dramatism
The Pentad
Guilt and Redemption
Identification
Knowledge Check
MODULE 5
Constructive Criticism
What are Your Intentions?
A Positive Vision of Success
Feedback Sandwich
Following up (Versus Badgering)
Knowledge Check
MODULE 6
The Importance of Tone
Lighting a Fire
Calming a Storm
Adult Versus Parent
Changing the Script
Knowledge Check
MODULE 7
Trusting Your Team
Dangers of Micromanaging
Delegation and Anxiety
Aces in Their Places
Celebrating Success
Knowledge Check
MODULE 8
Earning the Trust of Your Team
Honesty
Reliability
Availability
Openness
Knowledge Check
MODULE 9
Building and Reinforcing Your Team
Identifying Team Strengths and Weaknesses
Identify Team Roles
Design Exercises with Specific Goals
What to Avoid
Knowledge Check
MODULE 10
You are the Boss of You
What Kind of Person Would You Follow?
Self-Awareness
Self-Improvement
Keeping Your Balance
Knowledge Check
ASSESSMENT
Post Test
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