The ability to interpret body language is a skill that will enhance anyone’s career. Body language is a form of communication, and it needs to be practiced like any other form of communication. Whether in sales or management, it is essential to understand the body language of others and exactly what your own body is communicating.

INTRODUCTION
Course Objectives

MODULE 1
Communicating with Body Language
Learning a New Language
The Power of Body Language
More than Words
Actions Speak Louder Than Words
Knowledge Check

MODULE 2
Reading Body Language
Head Position
Translating Gestures into Words
Open Vs. Closed Body Language
The Eyes Have It
Knowledge Check

MODULE 3
Body Language Mistakes
Poor Posture
Invading Personal Space
Quick Movements
Fidgeting
Knowledge Check

MODULE 4
Gender Differences
Facial Expressions
Personal Distances
Female Body Language
Male Body Language
Knowledge Check

MODULE 5
Nonverbal Communication
Common Gestures
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
What Your Posture Says
Knowledge Check

MODULE 6
Facial Expressions
Linked with Emotion
Micro-Expressions
Facial Action Coding System (FACS)
Universal Facial Expressions
Knowledge Check

MODULE 7
Body Language in Business
Communicate with Power
Cultural Differences
Building Trust
Mirroring
Knowledge Check

MODULE 8
Lying and Body Language
Watch Their Hands
Forced Smiles
Eye Contact
Changes in Posture
Knowledge Check

MODULE 9
Improve Your Body Language
Be Aware of Your Movements
The Power of Confidence
Position and Posture
Practice in a Mirror
Knowledge Check

MODULE 10
Matching Your Words to Your Movement
Involuntary Movements
Say What You Mean
Always Be Consistent
Actions Will Trump Words
Knowledge Check

ASSESSMENT
Post-Test

WRAPPING UP
Course Summary