Change is a constant in our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
Preparing for Change
Defining Your Strategy
Building the Team
Knowledge Check

MODULE 2
Identifying the WIFM
Factors that influence WIFM are: What’s in it for Me?
Building Support
Knowledge Check

MODULE 3
Understanding Change
Influences on Change
Common Reactions to Change
Tools to Help the Change Process
Knowledge Check

MODULE 4
Leading and Managing the Change
Preparing and Planning
Delegating
Keep the Lines of Communication Open
Coping with Pushback
Knowledge Check

MODULE 5
Gaining Support
Gathering Data
Addressing Concerns and Issues
Evaluating and Adapting
Knowledge Check

MODULE 6
Making it All Worthwhile
Leading Status Meetings
Celebrating Successes
Sharing the Results and Benefits
Knowledge Check

MODULE 7
Using Appreciative Inquiry
The Four Stages
The Purposes of Appreciative Inquiry
Examples and Case Studies
Knowledge Check

MODULE 8
Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Knowledge Check

MODULE 9
Building Resiliency
What is Resiliency?
Why is It Important?
Five Easy Steps for the Leader and the Individual
Knowledge Check

MODULE 10
Building Flexibility
What is Flexibility?
Why is it Important?
Five Easy Steps for the Leader and the Individual
Knowledge Check

ASSESSMENT
Post-Test