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Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring.
INTRODUCTION
Course Objectives
MODULE 1
What Is a Coach?
Be a Coach
Roles
Responsibilities
Face Challenges
Knowledge Check
MODULE 2
Coaching
Be Confident
Build Connections
Communicate
Focus on the Process
Knowledge Check
MODULE 3
Process
Define Effective Salespeople
Coaching vs. Training
How Coachable is an Employee (A.G.R.O.W.T.H.)
Avoid the Gap
Knowledge Check
MODULE 4
Inspiring
Individualize
Personalize Rewards
Acknowledge Success
Provide Opportunities Over Punishment
Knowledge Check
MODULE 5
Authentic Leadership
Vulnerability
Be Yourself and Encourage Individuality
Listening
Appreciate Effort
Knowledge Check
MODULE 6
Best Practices
SMART Goals
Be Realistic
Brainstorm Options
Take Away
Knowledge Check
MODULE 7
Competition
Social Pressure
Gamification
Rewards
Don't Go Overboard
Knowledge Check
MODULE 8
Data
Provide Clear Metrics
Measurable Results
Analyze Data
Visualize Trends
Knowledge Check
MODULE 9
Maintenance Strategies
Benefits of Internal Program
Choose a Method
Create a Culture
Train Coaches
Knowledge Check
MODULE 10
Avoid Common Mistakes
Poor Leadership
Ineffective Communication
Incomplete Data
Don't Be Afraid to Let Go
Knowledge Check
ASSESSMENT
Post Test
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