Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. Rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
The Basics (I)
What is Performance Management?
How Does Performance Management Work?
Tools
Case Study
Knowledge Check

MODULE 2
The Basics (II)
Three Phase Process
Assessments
Performance Reviews
Knowledge Check

MODULE 3
Goal Setting
SMART Goal Setting
Specific Goals
Measurable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
Knowledge Check

MODULE 4
Establishing Performance Goals
Strategic Planning
Job Analysis
Setting Goals
Motivation
Knowledge Check

MODULE 5
360-degree Feedback
What is 360-degree Feedback?
Vs. Traditional Performance Reviews
The Components
Knowledge Check

MODULE 6
Competency Assessments
Competency Assessment Defined
Implementation
Final Destination
Knowledge Check

MODULE 7
Kolb's Learning Cycle
Experience
Observation
Conceptualization
Experimentation
Knowledge Check

MODULE 8
Motivation
Key Factors
The Motivation Organization
Identifying Personal Motivators
Evaluating and Adapting
Knowledge Check

MODULE 9
The Performance Journal
Record Goals and Accomplishments
Linking With Your Employees or Managers
Implementing a Performance Coach
Keeping Track
Knowledge Check

MODULE 10
Creating a Performance Plan
Goals
Desired Results
Prioritization
Measure
Evaluation
Knowledge Check

ASSESSMENT
Post Test