Welcome to the Trust Building and Resilience Development course. Creating relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a stable place for all to work.

This course will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.

Course Outline

INTRODUCTION
Course Objectives

MODULE 1
Empower Staff
Set Expectations
Accept Input
Delegate
Supply Resources
Knowledge Check

MODULE 2
Transparent Communication
Verbal
Non-Verbal
Honest Feedback
No Gossip
Knowledge Check

MODULE 3
Keep Promises
Be Organized
Stay Motivated
Don't Overcommit and Under Deliver
Keep Track
Knowledge Check

MODULE 4
Respect
Position
Opinion
Time
Strengths/Weaknesses
Knowledge Check

MODULE 5
Develop Positive Relationships
Get-to-Know Colleagues
Manage Boundaries
Collaborate With Others
Show Appreciation
Knowledge Check

MODULE 6
Personality Types
The Leader
The Analytical
The Amiable
The Expressive
Knowledge Check

MODULE 7
Change: Acceptance and Management
Change is Constant
Dealing With Evolution
The Other Side
Integrate the Change
Knowledge Check

MODULE 8
Overcoming Adversities
Recognize Mistakes
Fix Mistakes
Evaluate Your Improvements
Avoid Same Mistakes in Future
Knowledge Check

MODULE 9
Stress Management
Exercise
Balanced Diet
Sleep
Work Under Pressure
Knowledge Check

MODULE 10
Stay Motivated
Keep End Goal in Mind
Be Optimistic
Like-Minded People
Reward Yourself
Knowledge Check

ASSESSMENT
Post Test